Privacy Policy
Table of Contents
1. Introduction
PDF Guroovy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at pdf.guroovy.tech.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
A. Information You Provide
- Account Information: Name, email address, password, and profile information when you create an account
- Payment Information: Billing address and payment details (processed securely through Stripe)
- PDF Files: Documents you upload for editing or compression
- Communication: Messages you send to support, feedback, and bug reports
B. Information Collected Automatically
- Device Information: Device type, operating system, browser type, and version
- Usage Data: Pages visited, time spent, clicks, and interactions with our service
- IP Address: Your IP address and geolocation data
- Cookies: Information stored through cookies and similar technologies
C. Information from Third Parties
If you use social login (Google, GitHub), we receive your name, email, and basic profile information from those providers.
3. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our services
- Creating and managing your account
- Processing payments and sending billing information
- Responding to your inquiries and support requests
- Detecting and preventing fraud and abuse
- Sending you service updates and communications (with your consent)
- Complying with legal obligations
- Analyzing usage patterns to improve user experience
4. Data Storage & Security
Storage Location
All data is stored on secure servers in the European Union (OVH data centers) to comply with GDPR regulations.
Encryption
We use industry-standard security measures:
- AES-256 encryption for files at rest
- TLS 1.3 for data in transit
- Fernet symmetric encryption for additional protection
Access Control
Your data is encrypted and only you can decrypt it with your account credentials. PDF Guroovy staff cannot access your files.
5. Third-Party Sharing
We do not sell your personal data. We only share information with:
Service Providers
- Stripe: Payment processing (PCI compliant)
- SendGrid: Email delivery
- Google Analytics: Anonymized usage analytics
- AWS/S3: File storage and backup
Legal Requirements
We may disclose your information if required by law, court order, or government request, or if necessary to protect our rights and safety.
6. Cookies and Tracking
Types of Cookies We Use
- Essential Cookies: Required for authentication and security
- Functional Cookies: Remember your preferences and settings
- Analytical Cookies: Track usage patterns to improve service
- Marketing Cookies: Show relevant content (optional, requires consent)
Managing Cookies
You can control cookies through your browser settings. Disabling essential cookies may affect service functionality. Read our Cookie Policy for more details.
7. Your Rights
GDPR Rights (for EU residents)
- Right to Access: Request a copy of your data
- Right to Rectification: Correct inaccurate information
- Right to Erasure: Request deletion of your data ("Right to be forgotten")
- Right to Portability: Receive your data in a portable format
- Right to Restrict Processing: Limit how we use your data
- Right to Object: Opt-out of marketing or certain processing
To exercise these rights, email us at privacy@guroovy.tech with your request.
8. Data Retention
| Data Type | Retention Period |
|---|---|
| Active PDF Files | Until you delete them |
| Deleted Files | 30 days (recoverable) |
| Inactive Accounts | 90 days before purge |
| Account Information | Until account deletion |
| Billing Records | 7 years (legal requirement) |
| Activity Logs | 2 years |
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices:
- Email: privacy@guroovy.tech
- Data Protection Officer: dpo@guroovy.tech
- Mailing Address: PDF Guroovy, EU Data Center, Compliance Team
This Privacy Policy may be updated periodically. We will notify you of material changes via email or prominent notice on our website.